Airbnb API Incident - Issues Affecting Airbnb Guest Names

Resolved
Resolved

Airbnb implemented a fix as of Feb 9, 10:00 UTC and webhooks should be returning names in full as expected.

They were monitoring the situation since, and have now marked the incident as resolved.

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Shawn
Investigating

Airbnb alerted us that for API-connected users in some cases, there are issues with Guest Names showing as initials instead of full name. They are currently investigating.

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Shawn
Began at:

Affected components
  • Channel Management