Resolved
Resolved

We've now resolved the incident. A high memory usage scenario was identified which was consuming server resources and forced a reload of the application that impacted all servers in the cluster simultaneously. This resulted in a momentary out of service condition. Mitigation measures have been put in place to limit the likelihood a reoccurrance. Thanks for your patience.

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Eric
Recovering

The system started recovering within 5 minutes and we are seeing normal traffic patterns. Currently investigating root cause.

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Eric
Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Eric
Began at:

Affected components
  • Main App