Resolved
Resolved

Vrbo has confirmed a recent update introduced some errors into their API. Upon reverting the change, we saw a stark improvement to our error rates in the messaging API. We successfully re-processed any inbound messages that have failed. We've now resolved the incident. Thanks for your patience.

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Eric
Recovering

We've seen error rates return to normal levels. We will continue to monitor.

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Eric
Updated

We have retried any failed API calls, and a high percentage were successful on second attempt. Vrbo has confirmed other API partners are also experiencing issues. They continue to investigate, and we will share any updates they provide us.

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Eric
Investigating

We are seeing a high error rate on some Vrbo Messaging API calls. We have reached out to Vrbo support and are awaiting further details.

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Eric
Began at:

Affected components
  • Messaging