Vrbo Messaging Delay
Vrbo confirmed that this issue was caused by a bug in an update that was released to Vrbo on Friday, Aug 22. That update was rolled back on Sat, Aug 23. We will continue to monitor but this issue is now considered resolved.
Messages are flowing in again from Vrbo. We will continue to monitor. Messages received in Vrbo between Aug 22, 22:34 UTC and Aug 23, 06:50 UTC will not be accessible in OwnerRez at this time. Please view these messages in Vrbo.
We've confirmed that Vrbo is sending message webhooks to OwnerRez with incorrect credentials. We have alerted Vrbo to this issue and will continue to monitor the problem and look for workarounds.
We are aware of a problem with Vrbo messages not appearing in OwnerRez. We are investigating this issue.
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