Vrbo messaging high error rate

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Eric
Recovering

A fix is in place and Vrbo messaging is recovering.

If you received an error message about a message not able to be sent, attempt sending again and it should now work.

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Chris
Identified

Vrbo has confirmed there is a problem with messaging on their side, and they're working to resolve it.

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Chris
Investigating

We're seeing a high error rate from Vrbo's messaging service today, both when sending and receiving messages.

This appears to be an internal service conflict on the Vrbo side and we're awaiting an update from them on the extent of the issue and its resolution.

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Chris
Began at:

Affected components
  • Messaging