We're currently having issues

Identified
Identified

We have received an update from our hosting provider regarding a widespread issue in the US-EAST region.

Our read-only environment remains accessible at https://readonly.ownerrez.com/, as it is hosted in a different region. We are actively monitoring the situation and will provide further updates as more information becomes available.

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Mayur Bhaliya
Recovering

We've identified and have applied some configuration changes to help mitigate the ongoing outage at our hosting provider. They also report they've identified the issue and are applying their own mitigations. The application is back online, tho intermitted errors may still be experienced until the hosting provider fully resolves their outage.

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Eric
Updated

There is an ongoing outage with our hosting provider in the US-East region. The read-only environment is accessible at https://readonly.ownerrez.com/ since it is fully hosted in another region. We are continuing to monitor the situation and will provide updates as more information is available to us.

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Eric
Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Eric
Began at:

Affected components
  • Main App
  • Hosted Websites, Plugins, and Widgets
  • Channel Management
  • Messaging
  • Background Services
  • Support Center and Website