Vrbo Channel Bridge failures

Resolved
Resolved

This issue has been resolved by the release of Channel Bridge version 12.12.

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Rex
Recovering

We've released a new channel bridge version, v12.10 to handle the new dashboard format.

We're monitoring recovery -- make sure you've got the latest version and let us know if you continue to see issues.

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Chris
Identified

A recent change to Vrbo's dashboard is causing issues with our Channel Bridge tool. Resolution requires rewriting much of the tool; in the interim, users are advised to manually record payments for Pre-API bookings, watch for duplicate payments, and consider connecting to the Vrbo API for better consistency.

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Joel
Began at:

Affected components
  • Channel Management