Resolved
Resolved

Vrbo has fixed the underlying issue & our services has been fully restored.

Avatar for Mayur Bhaliya
Mayur Bhaliya
Identified

Vrbo has resolved the issue with message processing, so outgoing messages from OwnerRez to Vrbo are now working.

However, there are still some errors on Vrbo's end when pulling thread information for new reservations. This has been reported to their team, and they are currently working on a fix.

Avatar for Mayur Bhaliya
Mayur Bhaliya
Recovering

Vrbo has fixed the core issue, and are waiting for things to recover.

Avatar for Mayur Bhaliya
Mayur Bhaliya
Identified

We are aware of an ongoing issue with sending messages to the Vrbo channel. We have reported this to Vrbo and are following up with them regularly on the progress of a resolution.

We will keep you updated as we receive more information.

Avatar for Mayur Bhaliya
Mayur Bhaliya
Began at:

Affected components
  • Messaging